Backups

Our system creates backups of the entire database for each paying customer. These backup are available as ZIP archive, you will receive an email after they are generated and we advise you to download them immediately.

The frequency of your backups are covered in the Funktionen table.

Backups do not include invoices, you are responsible to create backups of these documents offline.

Archive duration

We keep backups for 60 days before they are removed from our servers.

You are responsible for downloading them as soon as possible.

Why backups?

You might wonder why we mention backups if your are already using a cloud? Good question! Your data is safe with us, we replicate it to multiple locations and make sure it is always protected and available.

It is much more than that: these backups could be used to setup your own Kimai by using them with the open source version. We believe that our hosted service is the best Kimai experience you can get – we are confident that there is no reason to use this option.

But we believe in freedom of choice, respect your data and fight against "vendor lock-ins" – that's why we offer this option for our customers satisfaction.

Costs

There are no additional costs involved, they are included in your paid plan.