Payment

You can use the test phase and the free plan without depositing any payment method. However, you must deposit a payment method before applying for a paid plan.

SEPA Direct Debit

Customers with a European bank account can issue a SEPA direct debit mandate.

Credit cards

Supported card providers include Visa, Mastercard, American Express, Discover, Diners and more.

Payment

As the price depends on the plan and the number of registered users, the Kimai-Cloud is billed post-paid: Invoices are issued at the end of each billing period.

If you cancel your contract, you will receive a final invoice after the cancellation period.

Billing period

Billing takes place on a monthly basis, the billing day corresponds to the day the plan is booked. As an example: booking the premium plan on 26.12. means that subsequent invoices will be issued on the 26th of each month.

If you need to be billed for full calendar months, please book your tariff either on the next first of the month or write to our support to discuss a solution.

Trial period

If you need an extended trial period and/or additional trial users, please contact our support, we will be happy to assist!

User based billing

Each registered user of a Kimai Cloud is charged.

We believe in transparency and fairness and have therefore decided to introduce the following regulation in mid-2021:

• Active users will be charged
• Deactivated users will be charged if they have any activity less than one month ago, e.g.:
  • the user was registered within the last month
  • the user has logged in within the last month
  • the user has a time booking within the last month (or later)

Taxes

The tax rules of Austria apply. Kimai Cloud, as a SaaS operation, falls under "Electronically Provided Services / Data Processing" whereby the Receiver location Principle applies. (see B2B and B2C).

The Kimai Cloud is explicitly aimed at B2B customers.

• Business customers from the EU with Vat ID will receive reverse-charge invoices.
• All other customers from the EU without Vat ID will receive invoices with VAT of their home country within the OSS (One-Stop Shop) program.